We collect your personal information to confirm your identity as part of the registration process. We also use your personal information to provide you with customer support. We only collect personal information from you that is necessary for these services.
We do not share, sell, rent or lease personally identifiable information with anyone or any organization, except in circumstances where we would have to disclose personal information because of legal requirements or law enforcement such as a court order, subpoena or warrant.
Your registration information is kept for as long as you use my ehealth. If you decide to discontinue using my ehealth, and deactivate your account, your personal registration information will be deleted and no longer be available to anyone.
We are committed to protecting your personal information – both the information you provided for registration and the reports you access online. To prevent unauthorized access, Excelleris employs industry best practices, employs resources specifically dedicated to privacy and security, and undergoes periodic audits by third-party security companies.
All personal information is stored in secure environments within British Columbia and Ontario.
All staff members must sign a confidentiality agreement and complete mandatory privacy training.